If you have questions about how to return a purchase or need a part replacement, review the questions in this section of the FAQ.
CUSTOMERS MUST INSPECT THEIR PACKAGE WITHIN 48 HOURS OF RECEIPT OF THEIR ORDER. This will help ensure that you receive your product quickly and help avoid last-minute rush situations. If an order is not inspected within the given time restraints then
If your equipment was damaged during shipping please call: 888-298-3496 or send an email to [email protected]. Riley Hopkins offers a 30-Day Limited Return Policy. This return policy applies to all equipment unless otherwise specified on a cer
Within 30 days of receiving your order, please reach out to the Riley Hopkins team by phone at 888-298-3496 or by email at [email protected]. When returning a product, please have the following information ready or included in your email:. Onc
Due to processing, receiving, and credit card fees a standard 20% restocking fee will be applied to all returns.*. *Depending on the item, whether it has been used, the condition in which it is received, when the item was purchased, etc., this restoc
Riley Hopkins does not buy back used equipment. If you're looking to sell the equipment, try Craigslist, eBay, Facebook Marketplace, OfferUp, or any other platforms.