Order Inspection PolicyUpdated 2 years ago

CUSTOMERS MUST INSPECT THEIR PACKAGE WITHIN 48 HOURS OF RECEIPT OF THEIR ORDER. This will help ensure that you receive your product quickly and help avoid last-minute rush situations. If an order is not inspected within the given time restraints then we will still rectify the problem up to 30 days after the receipt of the order by re-shipping the items via ground service. All claims made after 30 days of the receipt of the order will be handled on a case-by-case basis at the discretion of Riley Hopkins. As always, we want to ensure that our customers are satisfied. For questions pertaining to shipping or transit times, please contact the team through online chat or email at [email protected].